When we review online crypto casinos, we follow a consistent, structured process every time. At LuckyHat, we don’t hide how we rate casinos. The whole process is right here, out in the open, so you can see exactly how every score is earned.
There are seven primary factors we consider, giving each a rating between 1 and 5 stars:
- Reputation: How trustworthy the casino is based on its license, track record, and player feedback.
- Casino: The size and quality of the gaming library, including slots, tables, live dealers, and Provably Fair titles
- Sportsbook: The strength of the sports betting offering, from odds and markets to features like live streaming.
- Crypto Support: How many cryptocurrencies the site accepts and how smoothly crypto transactions are handled.
- Player Experience: How easy, fast, and enjoyable the site is to use across desktop and mobile.
- Promotions: The overall value of the welcome bonus, ongoing rewards, and VIP or loyalty program.
- Customer Support: How fast, available, and helpful the casino’s support channels are when you need assistance.
Below, you’ll find an exact breakdown of what each star rating means for every category.
REPUTATION
⭐⭐⭐⭐⭐: Licensed by a reputable authority, an excellent long-term track record, and consistently strong reviews on major platforms like Trustpilot and AskGamblers.
⭐⭐⭐⭐: Fully licensed, trustworthy, and backed by above-average player reviews.
⭐⭐⭐: Mixed or average feedback, or a newly launched casino with limited history.
⭐⭐: Holds a weak or questionable license and has a pattern of negative reviews.
⭐: Either unlicensed or a history of being accused of withholding player payouts.
CASINO
⭐⭐⭐⭐⭐: A massive slots library from trusted providers, full table game coverage (live and virtual), plus all major Provably Fair crypto titles (Crash, Plinko, Mines, Dice, etc.).
⭐⭐⭐⭐: A large and high-quality game selection, but missing Provably Fair options.
⭐⭐⭐: A solid library overall, but with fewer live dealer tables or missing some major providers.
⭐⭐: Noticeably limited selection across slots and table games, with an absence of top providers.
⭐: Very small or low-quality game offering, no major providers, and low-RTP titles.
SPORTSBOOK
⭐⭐⭐⭐⭐: A full-featured sportsbook with intuitive navigation, competitive odds, live streaming, and broad coverage of all major sports and esports.
⭐⭐⭐⭐: Strong overall offering but missing either live streaming or consistently competitive odds.
⭐⭐⭐: Decent coverage but hindered by weaker odds, no streaming, or a clunky interface.
⭐⭐: Limited selection of niche sports or esports and overall below-average odds.
⭐: Extremely poor usability, uncompetitive odds, and very limited sports coverage.
CRYPTO SUPPORT
⭐⭐⭐⭐⭐: Accepts dozens of cryptocurrencies, including several of the most obscure ones.
⭐⭐⭐⭐: Supports at least eight major cryptocurrencies (BTC, ETH, LTC, DOGE, BCH, XRP, USDT, USDC).
⭐⭐⭐: Supports roughly four to six cryptocurrency options.
⭐⭐: Supports only two or three cryptocurrencies.
⭐: Accepts a single cryptocurrency only.
PLAYER EXPERIENCE
⭐⭐⭐⭐⭐: Professional design, modern interface, fast loading, strong filtering and search tools, and an overall seamless user experience.
⭐⭐⭐⭐: Well-designed and smooth to use, though missing a few helpful filtering or navigation features.
⭐⭐⭐: Generally fine but somewhat outdated and could benefit from a redesign.
⭐⭐: Difficult to navigate with an old-fashioned layout and unclear structure.
⭐: Poorly optimized, slow, visually outdated, and lacking basic filtering or search functions.
PROMOTIONS
⭐⭐⭐⭐⭐: Excellent welcome bonus, valuable ongoing rewards (cashback, rakeback, free spins, free bets), and a genuinely worthwhile VIP or loyalty program.
⭐⭐⭐⭐: Strong existing-customer promotions, though the welcome offer may have high or restrictive requirements.
⭐⭐⭐: A reasonable welcome bonus but underwhelming ongoing offers or loyalty perks.
⭐⭐: Small or restrictive welcome bonuses and below-average VIP rewards.
⭐: Weak welcome offer, no meaningful VIP program, and very limited promotions.
CUSTOMER SUPPORT
⭐⭐⭐⭐⭐: Fast, helpful 24/7 human live chat, responsive email support, and a robust FAQ section.
⭐⭐⭐⭐: Automated live chat or slower human support, plus email and an FAQ page.
⭐⭐⭐: Automated live chat or email support only, with no useful FAQ resource.
⭐⭐: Slow or unhelpful support, and only email as alternative contact option.
⭐: Email only, with no live chat or FAQ page.
Other Factors We Consider
While the above seven factors are the ones we focus on, there are other subtle aspects to an online crypto casino that we also take into account. We don’t give these a rating 1 through 5, but they can have an influence on the final, overall rating:
- Ease of sign-up: You should be able to sign-up, deposit, and start playing on an online crypto casino in just a few minutes.
- Anonymity: No one likes giving away their personal information. We prefer crypto casinos that require limited KYC (or ideally, none at all).
- Terms & Conditions: We take a close look at every casino’s terms and conditions page in case we find anything unusual, unfair, or shady.
- Responsible Gambling Tools: Every good casino should allow players to apply Deposit Limits, Stake Limits, Loss Limits, Short Breaks, and Self-Exclusion.
